To help families in our community who are experiencing financial hardships in order to maintain medical care and quality of life for their pets.

Goody is the nickname Dr. Smith’s beloved golden retriever, Missoula. She was the hospital mascot for our first years in business, and you could often hear Dr. Smith telling his girl that she was his goody. So she was known by all of us as “The Goody”.

Operation Goody was founded when Missoula passed away in February 2010.

Not yet. That is our plan, but until then, it is just a fund that S&S Family Pet Hospital sets aside to help those in need.

Operation Goody responds to needs presented at S&S Family Pet Hospital. In some cases, a pet owner is unable to pay for life-saving treatment or surgery. In other cases, a family may be unable to provide medical care for chronic conditions while they look for a new home for their pet. At those times, we step in and offer some relief. Since Operation Goody is run by S&S Family Pet Hospital, it is a seamless process with little or no burden on the pet owner.

They don’t. Every case comes to us through the hospital. Once presented with a treatment plan and/or recommendations for treatment, if the pet owner is unable to afford this, the hospital accounts manager works directly with them to assist with payment plans through Care Credit or other creditors. If no other financial aid is available, the doctor will then alter the treatment plan to make it more affordable. If that is still not enough, or if altering the treatment would not provide the patient with good quality of life, we step in and offer aid to the pet owner.

Thus far, the majority of the funding has come directly from S&S Family Pet Hospital. However, this simply is not enough for the needs that are out there. So we rely on the kindness of our other clients to help us help those who are in need. San Antonio is known to step up and help their neighbors, and we believe our neighbors’ four legged family members need help too.